issues logging in

This topic contains 2 replies, has 2 voices, and was last updated by  yisucks 6 years, 4 months ago.

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  • #91595

    yisucks
    Participant
    Topics: 131
    Replies: 331

    When I try to log in from my home computer, or via google chrome internet browser, I CANNOT get in. It keeps looping me around saying I need to login even though I did, and it didn’t say the password is wrong (if I put it in wrong, it will say it’s wrong, so it’s not that). What is up with this? Why can’t I login? I’m like permanently logged in at work so I can access it here, but its frustrating.

    Any idea?

    #91602

    anna
    Keymaster
    Topics: 25
    Replies: 184

    Hi yisucks

    Since we upgraded the forum software some users will have to delete the cookie generated by the old forum. This is pretty simple – here’s how you do it in chrome:

    http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

    This post has more info for the other browsers:
    http://thecandidadiet.com/forum/yaf_postst5523_Forum-Update—IMPORTANT-NOTICE.aspx

    Note – you don’t actually need to delete ALL of your cookies. You can just delete the one related to thecandidadiet.com.

    That should fix your login problem. Let me know if you have any issues.

    Best
    Anna

    “In health there is freedom. Health is the first of all liberties.” - Henri Amiel

    #91603

    yisucks
    Participant
    Topics: 131
    Replies: 331

    oh yay, it worked! Thanks anna!

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